Auto-drafted postmortem
ChatGPT outage on May 3 — 33-minute disruption
May 3, 09:01 PM → May 3, 09:34 PM · 33 minutes · high
ChatGPT experienced a service disruption, which was detected through user reports. The incident began on May 3, 2026, at 21:01 UTC and was resolved at 21:34 UTC.
Peak reports
10
in 15 min
Total reports
18
during the incident
Duration
33 minutes
tracked by PulseWatch
Impact
During the 33-minute incident, users reported difficulties accessing ChatGPT. The primary issues reported included slow or unresponsive service, accounting for 12 reports. Additionally, 6 reports indicated problems with AI API functionality. No specific regional impact was recorded.
Top reported issues
- Slow / unresponsive12
- AI API issues6
Incident timeline
- May 3, 09:01 PM
PulseWatch detected elevated report volume (high severity)
- May 3, 09:15 PM
Peak of 7 reports in 15 minutes (baseline 1.3)
- May 3, 09:34 PM
Report volume returned to baseline — incident resolved
Official updates
- May 3, 09:01 PM
ChatGPT status page acknowledged the incident.
View official source