Skip to content
Back to ChatGPTIncident Postmortem
ChatGPT logo

ChatGPT

Tracked by PulseWatch

Auto-drafted postmortem

ChatGPT outage on May 3 — 33-minute disruption

May 3, 08:45 PM → May 3, 09:19 PM · 33 minutes · high

ChatGPT experienced a service disruption on May 3, 2026, which was detected through user reports. The incident began at approximately 20:45 UTC and was resolved at 21:19 UTC.

Peak reports
10
in 15 min
Total reports
18
during the incident
Duration
33 minutes
tracked by PulseWatch

Impact

During the 33-minute disruption, users reported issues primarily related to slow or unresponsive service, accounting for 12 reports. Additionally, 6 reports indicated problems with AI API functionality. The incident was detected through a total of 18 user reports, with a peak of 10 reports within a 15-minute period. No specific regional impact was recorded during this time.

Top reported issues

  • Slow / unresponsive12
  • AI API issues6

Incident timeline

  1. May 3, 08:45 PM

    PulseWatch detected elevated report volume (high severity)

  2. May 3, 09:00 PM

    Peak of 7 reports in 15 minutes (baseline 1.3)

  3. May 3, 09:13 PM

    Status updated: major issue

  4. May 3, 09:19 PM

    Report volume returned to baseline — incident resolved

Official updates

  1. May 3, 08:45 PM

    ChatGPT status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals and the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash