ChatGPT outage on May 3 — 33-minute disruption
May 3, 08:30 PM → May 3, 09:04 PM · 33 minutes · high
On May 3, 2026, ChatGPT experienced a service disruption, which was detected through user reports. The incident began at approximately 20:30 UTC and was fully resolved by 21:04 UTC. This resulted in a 33-minute period of service unavailability or degraded performance.
Impact
During the incident, users reported issues primarily related to the service being slow or unresponsive, accounting for 12 of the 18 total reports. Additionally, 6 reports indicated problems with AI API functionality. The disruption was detected via user reports, with a peak of 10 reports within a 15-minute period. No specific regional impact was recorded during this time.
Top reported issues
- Slow / unresponsive12
- AI API issues6
Incident timeline
- May 3, 08:30 PM
PulseWatch detected elevated report volume (high severity)
- May 3, 08:45 PM
Peak of 7 reports in 15 minutes (baseline 1.3)
- May 3, 09:04 PM
Report volume returned to baseline — incident resolved
Official updates
- May 3, 08:30 PM
ChatGPT status page acknowledged the incident.
View official source