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Grafana

Tracked by PulseWatch

Auto-drafted postmortem

Grafana outage on May 2 — 1d 5h disruption

May 2, 04:00 PM → May 3, 09:03 PM · 1d 5h · high

On May 2, 2026, Grafana experienced a service disruption that was detected through user reports. The incident resulted in approximately 1 day and 5 hours of degraded service. The issue was resolved on May 3, 2026, at 21:03 UTC.

Peak reports
16
in 15 min
Total reports
1,000
during the incident
Duration
1d 5h
tracked by PulseWatch

Impact

During the incident, users reported experiencing issues with Grafana, leading to a total of 1000 reports. The primary reported issue type was slow or unresponsive service, accounting for 982 reports. Additionally, 18 reports indicated API-related problems. No specific regional impact was recorded, suggesting a widespread disruption. The service disruption was initially detected via these user reports.

Top reported issues

  • Slow / unresponsive982
  • API issues18

Incident timeline

  1. May 2, 04:00 PM

    PulseWatch detected elevated report volume (high severity)

  2. May 2, 10:37 PM

    Status updated: major issue

  3. May 2, 10:42 PM

    Status updated: major issue

  4. May 2, 10:52 PM

    Status updated: major issue

  5. May 2, 10:57 PM

    Status updated: major issue

  6. May 2, 11:07 PM

    Status updated: major issue

  7. May 2, 11:12 PM

    Status updated: major issue

  8. May 2, 11:22 PM

    Status updated: major issue

  9. May 2, 11:27 PM

    Status updated: major issue

  10. May 2, 11:37 PM

    Status updated: major issue

  11. May 2, 11:42 PM

    Status updated: major issue

  12. May 2, 11:52 PM

    Status updated: major issue

  13. May 2, 11:57 PM

    Status updated: major issue

  14. May 3, 12:07 AM

    Status updated: major issue

  15. May 3, 12:12 AM

    Status updated: major issue

  16. May 3, 12:22 AM

    Status updated: major issue

  17. May 3, 12:27 AM

    Status updated: major issue

  18. May 3, 12:37 AM

    Status updated: major issue

  19. May 3, 12:42 AM

    Status updated: major issue

  20. May 3, 12:52 AM

    Status updated: major issue

  21. May 3, 12:57 AM

    Status updated: major issue

  22. May 3, 01:07 AM

    Status updated: major issue

  23. May 3, 01:12 AM

    Status updated: major issue

  24. May 3, 01:22 AM

    Status updated: major issue

  25. May 3, 01:27 AM

    Status updated: major issue

  26. May 3, 01:37 AM

    Status updated: major issue

  27. May 3, 01:42 AM

    Status updated: major issue

  28. May 3, 01:52 AM

    Status updated: major issue

  29. May 3, 01:57 AM

    Status updated: major issue

  30. May 3, 02:07 AM

    Status updated: major issue

  31. May 3, 02:12 AM

    Status updated: major issue

  32. May 3, 02:22 AM

    Status updated: major issue

  33. May 3, 02:27 AM

    Status updated: major issue

  34. May 3, 02:37 AM

    Status updated: major issue

  35. May 3, 02:42 AM

    Status updated: major issue

  36. May 3, 02:52 AM

    Status updated: major issue

  37. May 3, 02:57 AM

    Status updated: major issue

  38. May 3, 03:07 AM

    Status updated: major issue

  39. May 3, 03:12 AM

    Status updated: major issue

  40. May 3, 03:22 AM

    Status updated: major issue

  41. May 3, 03:27 AM

    Status updated: major issue

  42. May 3, 03:37 AM

    Status updated: major issue

  43. May 3, 03:42 AM

    Status updated: major issue

  44. May 3, 03:52 AM

    Status updated: major issue

  45. May 3, 03:57 AM

    Status updated: major issue

  46. May 3, 04:07 AM

    Status updated: major issue

  47. May 3, 04:12 AM

    Status updated: major issue

  48. May 3, 04:22 AM

    Status updated: major issue

  49. May 3, 04:27 AM

    Status updated: major issue

  50. May 3, 02:30 PM

    Peak of 17 reports in 15 minutes (baseline 1.3)

  51. May 3, 08:52 PM

    Status updated: major issue

  52. May 3, 08:57 PM

    Status updated: major issue

  53. May 3, 09:03 PM

    Report volume returned to baseline — incident resolved

Official updates

  1. May 2, 04:00 PM

    Grafana status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals and the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash