ChatGPT outage on May 3 — 33-minute disruption
May 3, 08:16 PM → May 3, 08:49 PM · 33 minutes · high
On May 3, 2026, the ChatGPT service experienced a high-severity outage, which was detected through user reports. The disruption began at approximately 20:16 UTC and was resolved by 20:49 UTC. The service was unavailable for a total of 33 minutes.
Impact
During the 33-minute service disruption, users reported issues with ChatGPT. A total of 18 reports were received, with a peak of 10 reports within a 15-minute period. The primary issues reported by users included slow or unresponsive service, accounting for 12 reports, and AI API issues, which accounted for 6 reports. No specific regional impact was recorded during this incident.
Top reported issues
- Slow / unresponsive12
- AI API issues6
Incident timeline
- May 3, 08:16 PM
PulseWatch detected elevated report volume (high severity)
- May 3, 08:30 PM
Peak of 7 reports in 15 minutes (baseline 1.3)
- May 3, 08:43 PM
Status updated: major issue
- May 3, 08:49 PM
Report volume returned to baseline — incident resolved
Official updates
- May 3, 08:16 PM
ChatGPT status page acknowledged the incident.
View official source