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ChatGPT

Tracked by PulseWatch

Auto-drafted postmortem

ChatGPT outage on May 3 — 33-minute disruption

May 3, 08:01 PM → May 3, 08:34 PM · 33 minutes · high

On May 3, 2026, ChatGPT experienced a service disruption. This incident was detected through user reports indicating issues with the platform. Service was fully restored after 33 minutes, at 20:34 UTC.

Peak reports
10
in 15 min
Total reports
18
during the incident
Duration
33 minutes
tracked by PulseWatch

Impact

Users reported difficulties accessing and interacting with ChatGPT during the incident. The primary issues reported were related to the service being slow or unresponsive, accounting for 12 reports. Additionally, 6 reports indicated problems with AI API functionality. No specific regional impact was recorded during this period, with reports originating from various locations.

Top reported issues

  • Slow / unresponsive12
  • AI API issues6

Incident timeline

  1. May 3, 08:01 PM

    PulseWatch detected elevated report volume (high severity)

  2. May 3, 08:15 PM

    Peak of 7 reports in 15 minutes (baseline 1.3)

  3. May 3, 08:34 PM

    Report volume returned to baseline — incident resolved

Official updates

  1. May 3, 08:01 PM

    ChatGPT status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals and the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash