OpenAI outage on May 3 — 33-minute disruption
May 3, 07:45 PM → May 3, 08:19 PM · 33 minutes · high
On May 3, 2026, the OpenAI service experienced an outage, which was detected through user reports indicating slow or unresponsive behavior. The incident began at approximately 7:45 PM UTC and was resolved by 8:19 PM UTC.
Impact
Users reported experiencing slow or unresponsive behavior with the OpenAI service during the incident. A total of 16 reports were received, with a peak of 14 reports within a 15-minute period. All reported issues were categorized as slow or unresponsive service. No specific regional impact was recorded during this event.
Top reported issues
- Slow / unresponsive16
Incident timeline
- May 3, 07:45 PM
PulseWatch detected elevated report volume (high severity)
- May 3, 08:00 PM
Peak of 4 reports in 15 minutes (baseline 1.3)
- May 3, 08:13 PM
Status updated: possible issue
- May 3, 08:19 PM
Report volume returned to baseline — incident resolved
Official updates
- May 3, 07:45 PM
OpenAI status page acknowledged the incident.
View official source