ChatGPT outage on May 3 1h 3m disruption
May 3, 07:15 PM → May 3, 08:19 PM · 1h 3m · high
On May 3, 2026, ChatGPT experienced a service disruption, which was detected through user reports. The incident began at approximately 7:15 PM UTC and was resolved by 8:19 PM UTC on the same day.
Impact
Users reported experiencing issues with ChatGPT functionality. The primary reported issues included slow or unresponsive service, as well as problems with AI API access and general API functionality. A total of 40 user reports were received during the incident, with a peak of 14 reports within a 15-minute period. No specific regional impacts were recorded.
Top reported issues
- Slow / unresponsive24
- AI API issues12
- API issues4
Incident timeline
- May 3, 07:15 PM
PulseWatch detected elevated report volume (high severity)
- May 3, 07:30 PM
Peak of 11 reports in 15 minutes (baseline 1.3)
- May 3, 07:43 PM
Status updated: major issue
- May 3, 07:53 PM
Status updated: possible issue
- May 3, 07:58 PM
Status updated: major issue
- May 3, 08:08 PM
Status updated: possible issue
- May 3, 08:13 PM
Status updated: major issue
- May 3, 08:19 PM
Report volume returned to baseline — incident resolved
Official updates
- May 3, 07:15 PM
ChatGPT status page acknowledged the incident.
View official source