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ChatGPT

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Auto-drafted postmortem

ChatGPT outage on May 2 22-minute disruption

May 2, 02:30 AM → May 2, 02:53 AM · 22 minutes · high

On May 2, 2026, ChatGPT experienced a service disruption, which was detected through user reports. The issue lasted for approximately 22 minutes and was resolved at 02:53 UTC.

Peak reports
6
in 15 min
Total reports
14
during the incident
Duration
22 minutes
tracked by PulseWatch

Impact

Users reported experiencing issues with ChatGPT, primarily characterized by slow or unresponsive service. Some users also reported issues related to AI API functionality. The disruption was detected through 14 user reports, with a peak of 6 reports within a 15-minute period. No specific regional impact was recorded during this incident.

Top reported issues

  • Slow / unresponsive8
  • AI API issues6

Incident timeline

  1. May 2, 02:30 AM

    PulseWatch detected elevated report volume (high severity)

  2. May 2, 02:45 AM

    Peak of 4 reports in 15 minutes (baseline 7.0)

  3. May 2, 02:53 AM

    Report volume returned to baseline — incident resolved

Official updates

  1. May 2, 02:30 AM

    ChatGPT status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals and the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash