Avanan outage on May 2 — 27-minute disruption
May 2, 01:50 AM → May 2, 02:17 AM · 27 minutes · high
Avanan experienced a service disruption today, detected through user reports. The incident began on May 2, 2026, at approximately 01:50 UTC and was resolved by 02:18 UTC.
Impact
During the 27-minute disruption, users reported experiencing issues primarily related to slow or unresponsive service, alongside some email-related problems. The incident was detected via user reports, with a total of 11 reports received. Specifically, 8 reports cited slow or unresponsive service, and 3 reports indicated email issues. No specific regional impact was recorded during this period.
Top reported issues
- Slow / unresponsive8
- Email issues3
Incident timeline
- May 2, 01:50 AM
PulseWatch detected elevated report volume (high severity)
- May 2, 02:00 AM
Peak of 8 reports in 15 minutes (baseline 8.0)
- May 2, 02:17 AM
Report volume returned to baseline — incident resolved
Official updates
- May 2, 01:50 AM
Avanan status page acknowledged the incident.
View official source