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OpenAI

Tracked by PulseWatch

Auto-drafted postmortem

OpenAI outage on May 2  1h 25m disruption

May 2, 12:22 AM → May 2, 01:48 AM · 1h 25m · high

OpenAI experienced a service disruption on May 2, 2026, which was detected through user reports. The incident began at 00:22 UTC and was resolved by 01:48 UTC, lasting approximately 1 hour and 25 minutes.

Peak reports
11
in 15 min
Total reports
39
during the incident
Duration
1h 25m
tracked by PulseWatch

Impact

During the disruption, users reported a range of issues, leading to a total of 39 reports. The most frequently reported problems included slow or unresponsive service, accounting for 24 reports, followed by API-related issues with 12 reports. Additionally, 3 reports indicated the website was down. No specific top impacted regions were recorded during this incident.

Top reported issues

  • Slow / unresponsive24
  • API issues12
  • Website down3

Incident timeline

  1. May 2, 12:22 AM

    PulseWatch detected elevated report volume (high severity)

  2. May 2, 12:45 AM

    Peak of 9 reports in 15 minutes (baseline 4.0)

  3. May 2, 01:48 AM

    Report volume returned to baseline — incident resolved

Official updates

  1. May 2, 12:22 AM

    OpenAI status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals and the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash