SendGrid outage on May 1 — 29-minute disruption
May 1, 11:48 PM → May 2, 12:18 AM · 29 minutes · high
On May 1, 2026, SendGrid experienced a service disruption that was detected through user reports. The incident began at approximately 23:48 UTC and was resolved by 00:18 UTC on May 2, 2026. This resulted in a 29-minute period of service interruption.
Impact
During the incident, users reported issues primarily categorized as 'Website down'. A total of 10 user reports were received, indicating a disruption in service availability. There were no specific regional impacts recorded during this period. The service disruption was observed by users for approximately 29 minutes.
Top reported issues
- Website down10
Incident timeline
- May 1, 11:48 PM
PulseWatch detected elevated report volume (high severity)
- May 2, 12:00 AM
Peak of 4 reports in 15 minutes (baseline 4.0)
- May 2, 12:18 AM
Report volume returned to baseline — incident resolved
Official updates
- May 1, 11:48 PM
SendGrid status page acknowledged the incident.
View official source