Auto-drafted postmortem
Microsoft Outlook outage on May 1 "," 44-minute disruption
May 1, 09:13 PM → May 1, 09:58 PM · 44 minutes · high
Microsoft Outlook experienced a service disruption, detected through user reports. The issue began on May 1, 2026, at 21:13 UTC and was resolved by 21:58 UTC on the same day.
Peak reports
8
in 15 min
Total reports
4
during the incident
Duration
44 minutes
tracked by PulseWatch
Impact
This outage was detected via user reports, with a total of 4 reports received during the incident. Users primarily reported email issues and email service issues. Reports originated from the United States. During the incident, a peak of 8 reports were received within a 15-minute period.
Top reported issues
- Email issues3
- Email service issues1
Most affected regions
- United States1
Incident timeline
- May 1, 09:13 PM
PulseWatch detected elevated report volume (high severity)
- May 1, 09:15 PM
Peak of 3 reports in 15 minutes (baseline 1.3)
- May 1, 09:58 PM
Report volume returned to baseline — incident resolved
Official updates
- May 1, 09:13 PM
Microsoft Outlook status page acknowledged the incident.
View official source