Avanan outage on May 1 — 27-minute disruption
May 1, 09:20 PM → May 1, 09:48 PM · 27 minutes · high
An incident affecting Avanan was detected on May 1, 2026, following an increase in user reports. The service disruption began at approximately 21:20 UTC. The incident was resolved at 21:48 UTC.
Impact
During the incident, users reported experiencing issues with Avanan. The primary reported issue types included slow or unresponsive service, accounting for 8 reports, and email-related problems, with 3 reports. A total of 11 user reports were received during the 27-minute disruption. No specific regional impact was recorded.
Top reported issues
- Slow / unresponsive8
- Email issues3
Incident timeline
- May 1, 09:20 PM
PulseWatch detected elevated report volume (high severity)
- May 1, 09:30 PM
Peak of 8 reports in 15 minutes (baseline 8.0)
- May 1, 09:48 PM
Report volume returned to baseline — incident resolved
Official updates
- May 1, 09:20 PM
Avanan status page acknowledged the incident.
View official source