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Stripe

Tracked by PulseWatch

Auto-drafted postmortem

Stripe outage on May 1 extemdash 26-minute disruption

May 1, 09:06 PM → May 1, 09:33 PM · 26 minutes · high

Stripe experienced a service disruption affecting payment processing. This incident was detected through user reports. The issue was resolved on May 1, 2026, at 21:33 UTC.

Peak reports
8
in 15 min
Total reports
9
during the incident
Duration
26 minutes
tracked by PulseWatch

Impact

Users reported issues primarily related to payment processing. A total of 9 reports were received during the 26-minute incident, with a peak of 8 reports within a 15-minute window. The majority of these reports originated from users in the United States, with additional reports from the United Kingdom. This indicates a user-visible impact on payment functionalities across these regions.

Top reported issues

  • Payment processing issues9

Most affected regions

  • United States7
  • United Kingdom2

Incident timeline

  1. May 1, 09:06 PM

    PulseWatch detected elevated report volume (high severity)

  2. May 1, 09:08 PM

    Status updated: major issue

  3. May 1, 09:13 PM

    Status updated: major issue

  4. May 1, 09:15 PM

    Peak of 0 reports in 15 minutes (baseline 1.3)

  5. May 1, 09:33 PM

    Report volume returned to baseline — incident resolved

Official updates

  1. May 1, 09:06 PM

    Stripe status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals and the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash