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Auto-drafted postmortem

Amazon Web Services outage on May 1 — 19-minute disruption

May 1, 09:13 PM → May 1, 09:33 PM · 19 minutes · high

On May 1, 2026, Amazon Web Services experienced a service disruption. This incident was detected through user reports. The disruption lasted for 19 minutes and was resolved by 21:33 UTC.

Peak reports
8
in 15 min
Total reports
1
during the incident
Duration
19 minutes
tracked by PulseWatch

Impact

Users reported experiencing cloud service issues during the disruption. These reports primarily originated from the United States. The incident was detected via user reports, indicating a user-visible impact on service availability.

Top reported issues

  • Cloud service issues1

Most affected regions

  • United States1

Incident timeline

  1. May 1, 09:13 PM

    PulseWatch detected elevated report volume (high severity)

  2. May 1, 09:15 PM

    Peak of 0 reports in 15 minutes (baseline 1.3)

  3. May 1, 09:33 PM

    Report volume returned to baseline — incident resolved

Official updates

  1. May 1, 09:13 PM

    Amazon Web Services status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals and the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash