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Auto-drafted postmortem

T-Mobile outage on May 1 — 19-minute disruption

May 1, 09:13 PM → May 1, 09:33 PM · 19 minutes · high

T-Mobile experienced a service disruption on May 1, 2026, which was detected through user reports. The incident began at 21:13 UTC and was resolved by 21:33 UTC.

Peak reports
8
in 15 min
Total reports
1
during the incident
Duration
19 minutes
tracked by PulseWatch

Impact

During the 19-minute disruption, users reported issues primarily related to wireless and mobile network services. These reports, which peaked at 8 within a 15-minute window, originated from users across the United States. The incident was initially identified through these user-submitted reports.

Top reported issues

  • Wireless network issues1

Most affected regions

  • United States1

Incident timeline

  1. May 1, 09:13 PM

    PulseWatch detected elevated report volume (high severity)

  2. May 1, 09:15 PM

    Peak of 0 reports in 15 minutes (baseline 1.3)

  3. May 1, 09:33 PM

    Report volume returned to baseline — incident resolved

Official updates

  1. May 1, 09:13 PM

    T-Mobile status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals and the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash