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Auto-drafted postmortem

Ubuntu outage on May 1 — 19-minute disruption

May 1, 09:13 PM → May 1, 09:32 PM · 19 minutes · high

On May 1, 2026, Ubuntu experienced a service disruption, which was detected through user reports. Users reported platform and infrastructure issues. The incident began at 21:13 UTC and was resolved by 21:33 UTC.

Peak reports
8
in 15 min
Total reports
1
during the incident
Duration
19 minutes
tracked by PulseWatch

Impact

During the incident, user reports indicated issues primarily related to platform services and infrastructure. The reported impact was concentrated in the United States. A total of one user report was received during the disruption, specifically citing platform service issues.

Top reported issues

  • Platform service issues1

Most affected regions

  • United States1

Incident timeline

  1. May 1, 09:13 PM

    PulseWatch detected elevated report volume (high severity)

  2. May 1, 09:15 PM

    Peak of 0 reports in 15 minutes (baseline 1.3)

  3. May 1, 09:32 PM

    Report volume returned to baseline — incident resolved

Official updates

  1. May 1, 09:13 PM

    Ubuntu status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals and the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash