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Auto-drafted postmortem

OpenAI outage on May 1 1h 2m disruption

May 1, 06:30 PM → May 1, 07:33 PM · 1h 2m · high

On May 1, 2026, a disruption to OpenAI services was detected through user reports. The incident began at approximately 18:30 UTC and was resolved by 19:33 UTC, lasting 1 hour and 2 minutes.

Peak reports
18
in 15 min
Total reports
24
during the incident
Duration
1h 2m
tracked by PulseWatch

Impact

Users reported experiencing slow or unresponsive behavior across OpenAI services. A total of 24 reports were received during the incident, with a peak of 18 reports within a 15-minute period. These reports primarily indicated issues related to service responsiveness. No specific regional impact was recorded during this time.

Top reported issues

  • Slow / unresponsive24

Incident timeline

  1. May 1, 06:30 PM

    PulseWatch detected elevated report volume (high severity)

  2. May 1, 06:45 PM

    Peak of 8 reports in 15 minutes (baseline 4.0)

  3. May 1, 07:33 PM

    Report volume returned to baseline — incident resolved

Official updates

  1. May 1, 06:30 PM

    OpenAI status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals and the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash