Avanan outage on May 1 27-minute disruption
May 1, 07:05 PM → May 1, 07:32 PM · 27 minutes · high
Avanan experienced an outage that was detected via user reports. The issue began on May 1, 2026, at 19:05 UTC and was resolved on May 1, 2026, at 19:32 UTC.
Impact
Users reported issues with Avanan during the incident. The primary reported issues included slow or unresponsive service, accounting for 8 reports, and email-related problems, with 3 reports. A total of 11 user reports were received over the 27-minute duration, with a peak of 4 reports within a 15-minute period. No specific regional impact was recorded.
Top reported issues
- Slow / unresponsive8
- Email issues3
Incident timeline
- May 1, 07:05 PM
PulseWatch detected elevated report volume (high severity)
- May 1, 07:15 PM
Peak of 8 reports in 15 minutes (baseline 8.0)
- May 1, 07:32 PM
Report volume returned to baseline — incident resolved
Official updates
- May 1, 07:05 PM
Avanan status page acknowledged the incident.
View official source