Avanan outage on May 1 — 27-minute disruption
May 1, 04:50 PM → May 1, 05:17 PM · 27 minutes · high
An incident affecting Avanan services was detected on May 1, 2026, following user reports. The issue, which caused service disruption, was resolved after approximately 27 minutes.
Impact
Users reported experiencing issues with Avanan services, primarily characterized by slow or unresponsive behavior and email-related problems. A total of 11 user reports were received during the incident's duration. While no specific regional impact was recorded, the reported issues indicate a general service disruption. The incident was detected via user reports, highlighting the impact on service availability.
Top reported issues
- Slow / unresponsive8
- Email issues3
Incident timeline
- May 1, 04:50 PM
PulseWatch detected elevated report volume (high severity)
- May 1, 05:00 PM
Peak of 8 reports in 15 minutes (baseline 8.0)
- May 1, 05:17 PM
Report volume returned to baseline — incident resolved
Official updates
- May 1, 04:50 PM
Avanan status page acknowledged the incident.
View official source