OpenAI outage on May 1 — 1h 32m disruption
May 1, 03:30 PM → May 1, 05:03 PM · 1h 32m · high
On May 1, 2026, OpenAI experienced a service disruption. This incident was detected via user reports and resulted in users experiencing slow or unresponsive service. The issue was resolved on May 1, 2026, at 17:03 UTC.
Impact
Users reported experiencing slow or unresponsive service during the incident. The disruption was initially identified through a surge in user reports, with a peak of 22 reports in a 15-minute period. A total of 40 reports were received, predominantly citing slow or unresponsive behavior. No specific regional impact was recorded during this event.
Top reported issues
- Slow / unresponsive40
Incident timeline
- May 1, 03:30 PM
PulseWatch detected elevated report volume (high severity)
- May 1, 03:45 PM
Peak of 8 reports in 15 minutes (baseline 4.0)
- May 1, 05:03 PM
Report volume returned to baseline — incident resolved
Official updates
- May 1, 03:30 PM
OpenAI status page acknowledged the incident.
View official source