ChatGPT outage on May 1 — 32-minute disruption
May 1, 04:00 PM → May 1, 04:33 PM · 32 minutes · high
On May 1, 2026, ChatGPT experienced a service disruption, which was detected through user reports. The incident began at approximately 16:00 UTC and primarily manifested as slow or unresponsive service. The issue was resolved by 16:33 UTC, restoring full functionality.
Impact
Users reported experiencing slow or unresponsive service during the incident. A total of 14 reports were received, with a peak of 10 reports within a 15-minute period. The primary issue types reported were 'Slow / unresponsive' (8 reports) and 'AI API issues' (6 reports). No specific regional impact was recorded. The disruption was initially identified through these user reports.
Top reported issues
- Slow / unresponsive8
- AI API issues6
Incident timeline
- May 1, 04:00 PM
PulseWatch detected elevated report volume (high severity)
- May 1, 04:15 PM
Peak of 7 reports in 15 minutes (baseline 7.0)
- May 1, 04:33 PM
Report volume returned to baseline — incident resolved
Official updates
- May 1, 04:00 PM
ChatGPT status page acknowledged the incident.
View official source