ChatGPT outage on May 1 — 2h 47m disruption
May 1, 01:30 PM → May 1, 04:18 PM · 2h 47m · high
On May 1, 2026, ChatGPT experienced a service disruption, which was detected through user reports. The incident began at 13:30 UTC and was fully resolved by 16:18 UTC on the same day.
Impact
During the incident, users reported a high severity disruption to ChatGPT services. The primary issues reported by users included AI API issues and slow or unresponsive service. A total of 111 user reports were received, indicating widespread impact across various functionalities. No specific regional concentrations of reports were identified.
Top reported issues
- AI API issues63
- Slow / unresponsive48
Incident timeline
- May 1, 01:30 PM
PulseWatch detected elevated report volume (high severity)
- May 1, 02:30 PM
Peak of 13 reports in 15 minutes (baseline 7.0)
- May 1, 04:18 PM
Report volume returned to baseline — incident resolved
Official updates
- May 1, 01:30 PM
ChatGPT status page acknowledged the incident.
View official source