ChatGPT outage on May 1 — 2h 30m disruption
May 1, 01:37 PM → May 1, 04:08 PM · 2h 30m · high
ChatGPT experienced an outage on May 1st, impacting users with AI API issues and slow or unresponsive service. The incident began at 13:37 UTC and was fully resolved by 16:08 UTC.
Impact
During this incident, users reported issues with the ChatGPT service, primarily related to AI API functionality and slow or unresponsive performance. These reports were detected and grouped by our monitoring systems. The disruption affected users globally, with no specific regions identified as being more impacted than others. The issue was resolved after approximately 2 hours and 30 minutes.
Top reported issues
- AI API issues63
- Slow / unresponsive44
Incident timeline
- May 1, 01:37 PM
PulseWatch detected elevated report volume (high severity)
- May 1, 02:30 PM
Peak of 13 reports in 15 minutes (baseline 7.0)
- May 1, 04:08 PM
Report volume returned to baseline — incident resolved
Official updates
- May 1, 01:37 PM
ChatGPT status page acknowledged the incident.
View official source