Auto-drafted postmortem
ChatGPT outage on May 1 — 1h 17m disruption
May 1, 02:45 PM → May 1, 04:03 PM · 1h 17m · high
On May 1, 2026, ChatGPT experienced a service disruption, which was detected through user reports. The incident began at approximately 14:45 UTC and was fully resolved by 16:03 UTC.
Peak reports
14
in 15 min
Total reports
54
during the incident
Duration
1h 17m
tracked by PulseWatch
Impact
During the 1 hour and 17 minute disruption, users reported issues primarily related to AI API functionality and slow or unresponsive service. A total of 54 user reports were received, with a peak of 14 reports within a 15-minute period. No specific regional impact was recorded during this incident.
Top reported issues
- AI API issues30
- Slow / unresponsive24
Incident timeline
- May 1, 02:45 PM
PulseWatch detected elevated report volume (high severity)
- May 1, 03:00 PM
Peak of 10 reports in 15 minutes (baseline 7.0)
- May 1, 04:03 PM
Report volume returned to baseline — incident resolved
Official updates
- May 1, 02:45 PM
ChatGPT status page acknowledged the incident.
View official source