Auto-drafted postmortem
OpenAI outage on May 1 — 1h 32m disruption
May 1, 01:01 PM → May 1, 02:33 PM · 1h 32m · high
OpenAI experienced a high-severity incident that impacted users. The issue was first detected on May 1, 2026, at 13:01 UTC and was fully resolved by 14:33 UTC on the same day.
Peak reports
21
in 15 min
Total reports
44
during the incident
Duration
1h 32m
tracked by PulseWatch
Impact
During this incident, users reported that the OpenAI service was slow or unresponsive. The issue was detected through user reports and was observed across all regions. The disruption lasted for 1 hour and 32 minutes before service was restored.
Top reported issues
- Slow / unresponsive44
Incident timeline
- May 1, 01:01 PM
PulseWatch detected elevated report volume (high severity)
- May 1, 01:15 PM
Peak of 8 reports in 15 minutes (baseline 4.0)
- May 1, 02:33 PM
Report volume returned to baseline — incident resolved
Official updates
- May 1, 01:01 PM
OpenAI status page acknowledged the incident.
View official source