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Tracked by PulseWatch

Auto-drafted postmortem

ChatGPT outage on May 1 — 1h 22m disruption

May 1, 12:01 PM → May 1, 01:23 PM · 1h 22m · high

On May 1, 2026, ChatGPT experienced a service disruption, which was detected through user reports. The incident began at approximately 12:01 PM UTC and was fully resolved by 1:23 PM UTC.

Peak reports
10
in 15 min
Total reports
54
during the incident
Duration
1h 22m
tracked by PulseWatch

Impact

Users reported experiencing issues with ChatGPT functionality during the incident. The most frequently reported issues included slow or unresponsive service, problems with the AI API, and the website being inaccessible. A total of 54 user reports were received, with a peak of 10 reports within a 15-minute period. No specific regional impact was recorded.

Top reported issues

  • Slow / unresponsive24
  • AI API issues18
  • Website down12

Incident timeline

  1. May 1, 12:01 PM

    PulseWatch detected elevated report volume (high severity)

  2. May 1, 12:15 PM

    Peak of 11 reports in 15 minutes (baseline 7.0)

  3. May 1, 01:23 PM

    Report volume returned to baseline — incident resolved

Official updates

  1. May 1, 12:01 PM

    ChatGPT status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals and the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash