OpenAI outage on May 1 — 1h 51m disruption
May 1, 11:16 AM → May 1, 01:08 PM · 1h 51m · high
On May 1, 2026, OpenAI experienced a service disruption. This incident was detected through user reports and subsequently monitored by PulseWatch. The disruption began at 11:16 UTC and was resolved by 13:08 UTC, lasting approximately 1 hour and 51 minutes.
Impact
Users reported experiencing slow or unresponsive service during the incident. A total of 52 user reports were received, with a peak of 22 reports within a 15-minute period. The primary issue type reported was "Slow / unresponsive." No specific top impacted regions were recorded during this event. The incident was identified and tracked based on these user-reported observations.
Top reported issues
- Slow / unresponsive52
Incident timeline
- May 1, 11:16 AM
PulseWatch detected elevated report volume (high severity)
- May 1, 11:30 AM
Peak of 8 reports in 15 minutes (baseline 4.0)
- May 1, 01:08 PM
Report volume returned to baseline — incident resolved
Official updates
- May 1, 11:16 AM
OpenAI status page acknowledged the incident.
View official source