Auto-drafted postmortem
OpenAI outage on May 1 — 32 minutes disruption
May 1, 12:30 PM → May 1, 01:03 PM · 32 minutes · high
On May 1, 2026, OpenAI experienced a high-severity incident that impacted users. The issue was resolved on May 1, 2026, at 13:03 UTC.
Peak reports
14
in 15 min
Total reports
12
during the incident
Duration
32 minutes
tracked by PulseWatch
Impact
Users reported that the OpenAI service was slow or unresponsive during this period. The incident was detected through user reports and alerts. The issue lasted for 32 minutes before service was restored.
Top reported issues
- Slow / unresponsive12
Incident timeline
- May 1, 12:30 PM
PulseWatch detected elevated report volume (high severity)
- May 1, 12:45 PM
Peak of 4 reports in 15 minutes (baseline 4.0)
- May 1, 01:03 PM
Report volume returned to baseline — incident resolved
Official updates
- May 1, 12:30 PM
OpenAI status page acknowledged the incident.
View official source