Auto-drafted postmortem
ChatGPT outage on May 1 — 27-minute disruption
May 1, 12:01 PM → May 1, 12:28 PM · 27 minutes · high
On May 1, 2026, ChatGPT experienced a service disruption, which was detected through user reports. The incident resulted in high severity impact for approximately 27 minutes. Service was fully restored at 12:28 UTC.
Peak reports
10
in 15 min
Total reports
18
during the incident
Duration
27 minutes
tracked by PulseWatch
Impact
Users reported experiencing issues with ChatGPT, primarily characterized by slow or unresponsive service. A significant number of reports also indicated problems with AI API access and the website being down. No specific regional impact was recorded during this incident.
Top reported issues
- Slow / unresponsive8
- AI API issues6
- Website down4
Incident timeline
- May 1, 12:01 PM
PulseWatch detected elevated report volume (high severity)
- May 1, 12:15 PM
Peak of 11 reports in 15 minutes (baseline 7.0)
- May 1, 12:28 PM
Report volume returned to baseline — incident resolved
Official updates
- May 1, 12:01 PM
ChatGPT status page acknowledged the incident.
View official source