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Auto-drafted postmortem

ChatGPT outage on May 1 — 1h 22m disruption

May 1, 10:30 AM → May 1, 11:53 AM · 1h 22m · high

On May 1, 2026, the ChatGPT service experienced an outage, which was detected through user reports. The incident began at approximately 10:30 UTC and was fully resolved by 11:53 UTC.

Peak reports
10
in 15 min
Total reports
54
during the incident
Duration
1h 22m
tracked by PulseWatch

Impact

Users reported a high-severity disruption to the ChatGPT service. The primary issues reported included slow or unresponsive service, problems with AI API functionality, and instances of the website being down. A total of 54 user reports were received during the incident, with a peak of 10 reports within a 15-minute period. No specific regional impact was recorded.

Top reported issues

  • Slow / unresponsive24
  • AI API issues18
  • Website down12

Incident timeline

  1. May 1, 10:30 AM

    PulseWatch detected elevated report volume (high severity)

  2. May 1, 10:45 AM

    Peak of 11 reports in 15 minutes (baseline 7.0)

  3. May 1, 11:53 AM

    Report volume returned to baseline — incident resolved

Official updates

  1. May 1, 10:30 AM

    ChatGPT status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals and the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash