ChatGPT outage on May 1 — 1h 22m disruption
May 1, 10:30 AM → May 1, 11:53 AM · 1h 22m · high
On May 1, 2026, the ChatGPT service experienced an outage, which was detected through user reports. The incident began at approximately 10:30 UTC and was fully resolved by 11:53 UTC.
Impact
Users reported a high-severity disruption to the ChatGPT service. The primary issues reported included slow or unresponsive service, problems with AI API functionality, and instances of the website being down. A total of 54 user reports were received during the incident, with a peak of 10 reports within a 15-minute period. No specific regional impact was recorded.
Top reported issues
- Slow / unresponsive24
- AI API issues18
- Website down12
Incident timeline
- May 1, 10:30 AM
PulseWatch detected elevated report volume (high severity)
- May 1, 10:45 AM
Peak of 11 reports in 15 minutes (baseline 7.0)
- May 1, 11:53 AM
Report volume returned to baseline — incident resolved
Official updates
- May 1, 10:30 AM
ChatGPT status page acknowledged the incident.
View official source