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Auto-drafted postmortem

ChatGPT outage on May 1 — 1h 5m disruption

May 1, 10:42 AM → May 1, 11:48 AM · 1h 5m · high

On May 1, 2026, the ChatGPT service experienced an outage, which was detected through user reports. The disruption began at approximately 10:42 UTC and was resolved by 11:48 UTC on the same day.

Peak reports
10
in 15 min
Total reports
40
during the incident
Duration
1h 5m
tracked by PulseWatch

Impact

During the incident, users reported issues with the ChatGPT service, leading to a total of 40 reports. The most frequently reported issues included the service being slow or unresponsive, problems with the AI API, and the website being down. While no specific regional impact was recorded, these reports indicate a general disruption to service availability and functionality for affected users.

Top reported issues

  • Slow / unresponsive16
  • AI API issues12
  • Website down12

Incident timeline

  1. May 1, 10:42 AM

    PulseWatch detected elevated report volume (high severity)

  2. May 1, 10:45 AM

    Peak of 11 reports in 15 minutes (baseline 7.0)

  3. May 1, 11:48 AM

    Report volume returned to baseline — incident resolved

Official updates

  1. May 1, 10:42 AM

    ChatGPT status page acknowledged the incident.

    View official source
Draft auto-generated by PulseWatch when the incident resolved. Based on aggregated user-report signals and the sources listed above.
This postmortem was auto-generated from PulseWatch's record of the incident. · Model: gemini-2.5-flash