Avanan outage on May 1 — 46-minute disruption
May 1, 10:01 AM → May 1, 10:47 AM · 46 minutes · high
On May 1, 2026, Avanan experienced a service disruption, detected through user reports. The incident began at approximately 10:01 UTC and was resolved at 10:47 UTC, resulting in a 46-minute period of disruption.
Impact
During the 46-minute disruption, users reported issues with Avanan services. These reports primarily indicated slow or unresponsive service and API-related problems. A total of 33 user reports were received, with a peak of 11 reports within a 15-minute period. No specific regional impact was identified.
Top reported issues
- Slow / unresponsive24
- API issues9
Incident timeline
- May 1, 10:01 AM
PulseWatch detected elevated report volume (high severity)
- May 1, 10:15 AM
Peak of 17 reports in 15 minutes (baseline 8.0)
- May 1, 10:47 AM
Report volume returned to baseline — incident resolved
Official updates
- May 1, 10:01 AM
Avanan status page acknowledged the incident.
View official source